Customer Service
General Inquiries
Delivery fees are determined based on your zip code.
Havertys welcomes phone orders when merchandise is purchased using Discover, MasterCard, Visa or American Express cards only.
Please note that not all merchandise is available at all locations.
Note: Rights in Visa, MasterCard, American Express and other trademarks used on this site are the property of their respective owners. Is this site secure? How?
Please see How do we protect information collected through this site? in our Privacy Policy.
Do you use "cookies"?
Please see Do we use "cookies"? in our Privacy Policy.
Online Troubleshooting
Supported Browsers
Please use one of the following supported browsers when accessing the Havertys website:
While other browsers may allow limited use of the site, these supported browsers provide the highest level of security, accuracy, and functionality. We also recommend that you enable JavaScript in your browser.
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 7.0
- Firefox 2.0
- Apple Safari 2.0.x
Having trouble viewing images on this site?
Please check that you are using a supported browser.
If you are getting a red x when attempting to display a large image, please right click on the x and select "Show Picture" or "View Image". If this doesn't solve the problem, please Contact Us and report the missing image.
If you are having trouble using the Zoom feature of our site, you might need to download the latest Flash Player.
More information about Flash Players.
What if I receive an error message?
Please check that you have a recent browser. If the problem still exists, please Contact Us and report the error.
Payment, Billing, and Credit Account Information
Havertys accepts cash, check, Visa, MasterCard, American Express, Discover, travelers checks and Haverty gift cards. Additionally, approved Haverty Credit or Citifinancial accounts may be used for purchases.
Note: Rights in Visa, MasterCard, American Express and other trademarks used on this site are the property of their respective owners. Delivery
On the day of your delivery, please prepare the room where the new furniture will be placed. Remove fragile items, artwork, rugs and anything that might hinder the placement of your new pieces. For insurance reasons, our delivery personnel are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment.
Changing Delivery Appointments
Professional delivery requires careful preparation, including uncrating and inspecting your merchandise prior to loading it onto a Havertys delivery truck. While we strive to accommodate our customers, it is for this reason that we require 48 hours notice in order to make changes to a scheduled delivery appointment.
