Havertys will not tolerate discrimination of any kind and is fully committed to the principles of equality in employment and opportunity for all associates. An essential part of this policy is to provide a working environment for all associates which is free from unlawful discrimination whether based on color, race, sex, national origin, religion, age, disability, veterans' status, ancestry or marital status. We expect all of our associates to adhere to these principles. All personnel actions will be administered without regard to these factors.
Havertys is committed to offering equal employment opportunities to persons who are defined as "disabled" by The Americans with Disabilities Act ("ADA"). No qualified individual will be denied employment if he/she can perform the essential functions of the position with reasonable accommodations, provided the accommodations do not pose an undue hardship on the company.
Management Training Program
Our Management Development Program is a 12-month program designed to prepare managers to work in three divisions that relate to our retail operations. This includes Store Management, Home Office and Warehouse & Delivery.
Store Management
The key to success in any company is its people. Havertys managers must have the ability to work with our associates and inspire them to reach their goals so that, in turn, they can achieve the company's objectives. Our associates are our most important asset and the ability to effectively direct and motivate them is crucial.
Managing a Havertys furniture store requires a unique blend of skills. Product knowledge, merchandising skills and business aptitude are vital. The ideal candidate is customer-oriented and enjoys solving problems. Basic accounting and finance principles are also essential skills. Potential managers must demonstrate excellent computer skills as well. Managers are trained to oversee many aspects of our business. A typical workday and workweek often fluctuate in order to meet the demands of this industry. Finally, managers are often asked to relocate in order to hone and develop their skills. We believe that continual management training keeps our company competitive.
Home Office
A key division of our operations begins at our Home Office in Atlanta, Georgia. Our Home Office staff assists customers with everything from credit applications and generating billing statements to answering consumer e-mail received on our website. Other than our Sales Associates, the Home Office has more contact with customers than any other department. Our merchandising, advertising, and store planning also take place at our Home Office.
Warehouse & Delivery
From the moment that our furniture is delivered to our warehouses to the time it is delivered to our customers, careful handling is of the utmost importance. Proper handling reduces the incidence of damage and costly returns. Professional, courteous delivery also makes a good final impression, helps to generate a positive image for the company, and builds lifelong customer relationships.
Completing the Program
Once you have completed the Management Training Program, you will begin to work more closely with your assigned Store Manager. With the benefit of this manager's experience, knowledge and insight, you will learn the many aspects of managing Havertys business and day-to-day operations, including customer service, advertising, inventory control, merchandising, human resources, and accounting. Generally speaking, once a manager determines that you are ready, you will advance to an Assistant Manager position in another location.
