Furniture Protection Plan
Protect your investment with a furniture protection plan. Relax. Spills, chips, and rips are covered. Enjoy peace of mind.A furniture protection plan covers practically every type of indoor furniture surface, including wood, leather, fabric, and hard surfaced furniture like laminates, glass and metal. In addition, the plan covers area rugs and adjustable bed bases.* The Plan offers five years of protection against accidental damage, including stains, gouges, tears, burns, water marks, animal damage on indoor furniture, and more. It provides professional in-home repair when furniture is damaged – at no additional charge. They’ll even replace pieces that cannot be properly repaired.
It’s easy to request service. Just follow these simple steps:
- Call Guardsman at 800.482.7340 or go to guardsman.com and follow directions within thirty business days of the accident occurring to file a claim.
- Have a copy of your Protection Plan and your sales receipt ready.
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Indoor | Outdoor | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Area Rug | Fabric | Leather, Vinyl, Nubuck | Wood and Other Hard Surfaces** | Adjustable Bed Bases | Fabric/Upholstered Cushions | Umbrella | Hard Surfaces | Propane Fire Pit | ||
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Accidental Stains
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All household stains | • | • | • | • | |||||
| Food and beverage | • | • | • | • | • | • | • | |||
| Human and pet bodily fluid (excludes perspiration, hair, and body oil) | • | • | • | • | • | |||||
| Cosmetics, suntan lotions, and oils | • | • | • | • | • | |||||
| Bleach and chlorine | • | • | • | • | • | |||||
| Ballpoint pen and marker ink | • | • | • | • | • | |||||
| Nail polish and nail polish remover | • | • | • | • | ||||||
| Grease, oil, paint, crayon, gum, tar, wax, grass, and mud stains | • | • | • | • | ||||||
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Accidental Damage
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Burn | • | • | • | • | • | • | • | ||
| Heat mark | • | • | • | |||||||
| Household pet damage**** | • | • | • | • | ||||||
| Breakage | • | • | ||||||||
| Breakage of table tops | • | • | • | |||||||
| Breakage of welds | • | • | ||||||||
| Breakage of rocker, swivel, glide, and recline mechanisms | • | |||||||||
| Cracks | • | |||||||||
| Scratch, gouge, or chip | • | • | ||||||||
| Puncture, rip, tear, cut | • | • | • | • | ||||||
| Cracking and peeling*** | • | |||||||||
| Seam separation | • | • | ||||||||
| Operational or structural failure (to frames, springs, mechanisms, motors, levers, hand wands, power and remote cords used for sleeper, reclining and inclining applications, if they were covered by an original manufacturer warranty that has expired) | • | • | ||||||||
| Failure of integral electrical components | • | • | • | |||||||
| Warping | • | |||||||||
| Odors on removable cushions | • | • | ||||||||
| Zipper and button breakage | • | • | ||||||||
| Liquid mark or ring | • | |||||||||
| Checking, cracking, bubbling or peeling of finish | • | |||||||||
| Loss of silvering on mirrors | • | |||||||||
| Chip, scratch or breakage of glass or mirrors | • | |||||||||
| Scratches (on cast aluminum that penetrate through the finish exposing the aluminum) | • | |||||||||
| Failure of burning mechanism/component | • | |||||||||
| Umbrella mechanisms and ribs | • | |||||||||
| Fabric gazebo or cover sling frame | • | |||||||||
| Matching pieces | • | • | • | • | • | • | • | • | ||
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Adjustable Bed Base
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Structural breakage | • | ||||||||
| Failed welds | • | |||||||||
| Mechanisms (inclining, reclining, heating, and vibrating mechanisms that are no longer covered by the manufacturer's warranty) | • | |||||||||
| Electrical wiring, motors, and remote control devices | • | |||||||||
* Your retailer has a complete set of terms and conditions, including
coverages, limitations, and exclusions, available for review. Ask your sales
associate to review a sample of the plan before purchasing.
** Indoor hard surfaces include metal, glass, mirrors, laminate, stone, wicker, rattan and other furniture with hard, non-wood surfaces.
*** Surface scratches on leather are not covered.
**** Only one incident per furniture piece.
This document is not your protection plan. If you have not received your plan within 14 days of your furniture delivery, please call (800) 482-7340. All plans are subject to limitations and exclusions. Ask your sales associate to review a sample of the plan before purchasing. Refer to the Gold Furniture Protection Plan for complete coverage details.
** Indoor hard surfaces include metal, glass, mirrors, laminate, stone, wicker, rattan and other furniture with hard, non-wood surfaces.
*** Surface scratches on leather are not covered.
**** Only one incident per furniture piece.
This document is not your protection plan. If you have not received your plan within 14 days of your furniture delivery, please call (800) 482-7340. All plans are subject to limitations and exclusions. Ask your sales associate to review a sample of the plan before purchasing. Refer to the Gold Furniture Protection Plan for complete coverage details.
10-Year Mattress Protection Plan
Comfortable, healthy sleep for you. stain and damage defense for your mattress.
Protect your mattress with one of the Guardsman® Mattress Protectors offered by Havertys. Each protector is designed to keep you comfortable and dry by wicking away moisture while you sleep. The breathable and waterproof protection prevents stains, allergens, bacteria, and dust mites from invading your mattress, keeping your mattress healthy for a long, long time.
- FDA Approved & Doctor Recommended: All mattress and pillow protectors are recommended to keep allergens out of your mattress and can ease asthma and allergy symptoms for those who are sensitive to dust and pet dander.
- All protectors have a breathable waterproof shield layer that protects your mattress from moisture that can cause mold, mildew, fungus, and bacteria in your mattress
- Protects against stains and spills
- Machine washable/tumble dry
- 10 year manufacturer warranty against defects
For best results, wash your mattress protector regularly.
Coverage includes:- Food and beverage stains
- Human and pet bodily fluids
- Punctures, cuts, rips, or tears
- Burns
Mattress manufacturers may not honor their own warranty if the mattress is soiled. By protecting your new mattress with Guardsman, you’re covered from accidental damage that may prevent manufacturer’s defects from being repaired as required under warranty.
To file a claim, follow these simple steps
- READ YOUR PLAN carefully to understand what's covered (and not covered) and how to get help when you need it. Questions? Call for answers now.
- BLOT STAINS with a clean, dry cloth before calling us, but don't attempt to clean the stain further until we give you specific instructions.
- ACT FAST because many stains and damage issues are time-sensitive...so is your plan. You must call within 30 days of when the stain or damage occurred.
- CALL GUARDSMAN at 800.253.3957 to file a claim. Have your receipt and plan number handy.
Notify Guardsman within 30 days of a stain or damage occurrence. Contact Guardsman at 1.800.253.3957 to request service for the stain or damage.
Food and Beverage Stains
- Ketchup
- Relish
- Salsa
- Chip and vegetable dip
- Spaghetti
- Peanut butter and jelly
- Pizza
- Popcorn
- Butter/Margarine
- Yogurt
- Candy/Chocolate
- Fruits
- Soups
- Chili
- Salad dressings
- Beer
- Potato chips
- French fries
- Wine
- Liquor
- Soft drinks
- Juice drinks
- Kool-aid
- Baby formula
- Milk
- Sausage
Human And Pet Bodily Fluid Stains
- Blood
- Urine
- Vomit
- Drool
(except perspiration, hair, and body oils)
Accidental Damage
- Ballpoint pen ink stain*
- Puncture*
- Cut*
- Rip*
- Tear*
- Burn*
*When caused by a single incident
Replaced mattresses are ineligible for coverage and further claims under this plan.
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