Protection Plans

Furniture Protection Plan

Protect your investment with a furniture protection plan. Relax. Spills, chips, and rips are covered. Enjoy peace of mind.

A furniture protection plan covers practically every type of indoor furniture surface, including wood, leather, fabric, and hard surfaced furniture like laminates, glass and metal. In addition, the plan covers area rugs and adjustable bed bases.* The Plan offers five years of protection against accidental damage, including stains, gouges, tears, burns, water marks, animal damage on indoor furniture, and more. It provides professional in-home repair when furniture is damaged – at no additional charge. They’ll even replace pieces that cannot be properly repaired.

It’s easy to request service. Just follow these simple steps:
  1. Call Guardsman at 800.482.7340 or go to guardsman.com and follow directions within thirty business days of the accident occurring to file a claim.
  2. Have a copy of your Protection Plan and your sales receipt ready.
Indoor Outdoor
Area Rug Fabric Leather, Vinyl, Nubuck Wood and Other Hard Surfaces** Adjustable Bed Bases Fabric/Upholstered Cushions Umbrella Hard Surfaces Propane Fire Pit
Accidental Stains
All household stains
Food and beverage
Human and pet bodily fluid (excludes perspiration, hair, and body oil)
Cosmetics, suntan lotions, and oils
Bleach and chlorine
Ballpoint pen and marker ink
Nail polish and nail polish remover
Grease, oil, paint, crayon, gum, tar, wax, grass, and mud stains
Accidental Damage
Burn
Heat mark
Household pet damage****
Breakage
Breakage of table tops
Breakage of welds
Breakage of rocker, swivel, glide, and recline mechanisms
Cracks
Scratch, gouge, or chip
Puncture, rip, tear, cut
Cracking and peeling***
Seam separation
Operational or structural failure (to frames, springs, mechanisms, motors, levers, hand wands, power and remote cords used for sleeper, reclining and inclining applications, if they were covered by an original manufacturer warranty that has expired)
Failure of integral electrical components
Warping
Odors on removable cushions
Zipper and button breakage
Liquid mark or ring
Checking, cracking, bubbling or peeling of finish
Loss of silvering on mirrors
Chip, scratch or breakage of glass or mirrors
Scratches (on cast aluminum that penetrate through the finish exposing the aluminum)
Failure of burning mechanism/component
Umbrella mechanisms and ribs
Fabric gazebo or cover sling frame
Matching pieces
Adjustable Bed Base
Structural breakage
Failed welds
Mechanisms (inclining, reclining, heating, and vibrating mechanisms that are no longer covered by the manufacturer's warranty)
Electrical wiring, motors, and remote control devices
* Your retailer has a complete set of terms and conditions, including coverages, limitations, and exclusions, available for review. Ask your sales associate to review a sample of the plan before purchasing.

** Indoor hard surfaces include metal, glass, mirrors, laminate, stone, wicker, rattan and other furniture with hard, non-wood surfaces.

*** Surface scratches on leather are not covered.

**** Only one incident per furniture piece.

This document is not your protection plan. If you have not received your plan within 14 days of your furniture delivery, please call (800) 482-7340. All plans are subject to limitations and exclusions. Ask your sales associate to review a sample of the plan before purchasing. Refer to the Gold Furniture Protection Plan for complete coverage details.

10-Year Mattress Protection Plan

Comfortable, healthy sleep for you. stain and damage defense for your mattress.


Protect your mattress with one of the Guardsman® Mattress Protectors offered by Havertys. Each protector is designed to keep you comfortable and dry by wicking away moisture while you sleep. The breathable and waterproof protection prevents stains, allergens, bacteria, and dust mites from invading your mattress, keeping your mattress healthy for a long, long time.

  • FDA Approved & Doctor Recommended: All mattress and pillow protectors are recommended to keep allergens out of your mattress and can ease asthma and allergy symptoms for those who are sensitive to dust and pet dander.​
  • All protectors have a breathable waterproof shield layer that protects your mattress from moisture that can cause mold, mildew, fungus, and bacteria in your mattress​
  • Protects against stains and spills​
  • Machine washable/tumble dry​
  • 10 year manufacturer warranty against defects

For best results, wash your mattress protector regularly​.

Coverage includes:
  • Food and beverage stains
  • Human and pet bodily fluids
  • Punctures, cuts, rips, or tears
  • Burns

Mattress manufacturers may not honor their own warranty if the mattress is soiled. By protecting your new mattress with Guardsman, you’re covered from accidental damage that may prevent manufacturer’s defects from being repaired as required under warranty.

To file a claim, follow these simple steps

  • READ YOUR PLAN carefully to understand what's covered (and not covered) and how to get help when you need it. Questions? Call for answers now.
  • BLOT STAINS with a clean, dry cloth before calling us, but don't attempt to clean the stain further until we give you specific instructions.
  • ACT FAST because many stains and damage issues are time-sensitive...so is your plan. You must call within 30 days of when the stain or damage occurred.
  • CALL GUARDSMAN at 800.253.3957 to file a claim. Have your receipt and plan number handy.
Refer to the Mattress Protection Plan for complete coverage details.

Notify Guardsman within 30 days of a stain or damage occurrence. Contact Guardsman at 1.800.253.3957 to request service for the stain or damage.
Guardsman

Food and Beverage Stains

  • Ketchup
  • Relish
  • Salsa
  • Chip and vegetable dip
  • Spaghetti
  • Peanut butter and jelly
  • Pizza
  • Popcorn
  • Butter/Margarine
  • Yogurt
  • Candy/Chocolate
  • Fruits
  • Soups
  • Chili
  • Salad dressings
  • Beer
  • Potato chips
  • French fries
  • Wine
  • Liquor
  • Soft drinks
  • Juice drinks
  • Kool-aid
  • Baby formula
  • Milk
  • Sausage

Human And Pet Bodily Fluid Stains

    (except perspiration, hair, and body oils)
  • Blood
  • Urine
  • Vomit
  • Drool

Accidental Damage

  • Ballpoint pen ink stain*
  • Puncture*
  • Cut*
  • Rip*
  • Tear*
  • Burn*
*When caused by a single incident

Replaced mattresses are ineligible for coverage and further claims under this plan.

GUARDSMAN
BAMBOO GUARD



Natural comfort and protection bamboo mattress protector

Quiet sleep technology for a noiseless night's sleep

Helps protect against dust mites, bacteria, and spills

Ultimate cool comfort with temperature-regulating bamboo viscose terry

Perfect for memory foam, traditional, deep, and pillow top beds

 

GUARDSMAN

COOL GUARD




Breath-Easy Protection: Soft, lightweight and breathable moisture barrier protects against stains and won’t change the feel of your mattress

Jacquard weave redistributes body heat and wicks away moisture for a cool, healthy night's sleep

Premium-knit layer hugs the mattress without slipping or bunching — even on adjustable beds

Perfect for adjustable bed, memory foam and traditional mattresses

GUARDSMAN

COOL GUARD ICE



Four layer construction that is durable, silky soft, cooling, and anti-microbial

Helps protect against stains, dust mites, and bacteria

Perfect for traditional, memory foam, and adjustable beds

Comes with a 10 year warranty