Buy Online, Pick Up in Store
Want to know how it works?
Select free pickup
During online checkout, select Free Pickup & your preferred store or warehouse location.
Choose your date
You'll see a calendar of available pickup dates for your new purchase - select the one that's right for your schedule!
Prepare for pickup
Bring a government-issued photo ID & a vehicle with enough cargo space & protective items like moving blankets for your new furniture. Remember only the purchaser can pick up an item.
Load it up and enjoy
You might want a friend’s help during pickup, & keep in mind your item may require assembly at home. Enjoy!
Tips for your pickup experience
To ensure your in-store pickup experience goes smoothly, please keep the following in mind:
- Ensure you have plenty of cargo space and ways to protect your new furniture such as a moving blanket. Due to packaging, your purchase may be larger than the dimensions listed online. Please keep this in mind when deciding which vehicle to use.
- Only the original purchaser can pick up an order, and you’ll need to present a government-issued photo ID for verification.
- You will be responsible for loading and securing your purchase in your vehicle at the store. Some items may require assembly at home.
- We carry a 3-day cancellation policy. We recommend inspecting your item for any visible signs of defect before leaving the store. After your pickup date, you have 3 days to contact customer service if you are dissatisfied with your purchase.
Not sure if this option is right for you? We also offer Top Drawer Delivery, a full-service delivery experience from our trained professionals.
Frequently asked questions
You will be able to schedule your pickup date during the purchase process online. Pickup hours are 10:00AM-5:00PM Tuesday-Friday.
Please visit the Havertys location you chose during checkout and speak with a sales consultant.
Be sure to bring a government-issued photo ID, as well as all items necessary to load, protect and secure your purchase in your vehicle.
We recommend you bring a friend and the necessary supplies to ensure safe loading and transport of your items.
Our Top Drawer Delivery service is always available for a fee in the event that you cannot complete your in-store pickup.
No. Your purchase may still be in a box and may require assembly at home after you’ve completed pickup. If you require professional assembly, please consider our Top Drawer Delivery service.
Your credit card will be charged at point of purchase.
Only the original purchaser can pick up an order. Please bring a government-issued photo ID for verification.
Your item will be held for 7 days at the designated location.
Yes, call customer service at 1-888-HAVERTY (1-888-428-3789).