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Frequently Asked Questions
General Inquiries
How do I contact Havertys?
By phone:
Customer Service Department
888-428-3789, Monday through Saturday
8:00 a.m. - 7:00 p.m. (Eastern)
Online:
Have questions? Our Live Chat can help you find an answer.
By regular mail:
Havertys Furniture Companies, Inc.
780 Johnson Ferry Road, NE
Suite 800
Atlanta, Georgia 30342
Attention: Legal Department—Privacy
Is Havertys hiring?
We are always seeking motivated individuals ready to pursue a successful career in the retail furniture industry. You can find our open positions here.
What is Havertys policy on special orders?
Because special order items are not kept in stock, they require a 25% deposit.
Please be prepared to wait for special order merchandise to arrive at our warehouse and allow for additional delivery time thereafter. For questions concerning your delivery or merchandising, Please use our Live Chat or call 1-888-HAVERTYS (1-888-428-3789).
Where is my nearest Havertys?
There are over 120 Havertys locations in 16 states. To find your local Havertys, click here.
Is Havertys open today?
All Havertys locations are open seven days a week and most are open 10am - 7pm Mon - Sat and 12pm - 6pm Sun.
Why am I not receiving Havertys emails?
It’s possible that our emails got caught by your spam filter. Please look in your email account’s spam folder for our messages. Make sure to mark Havertys marketing emails (noreply@e.havertys.com) and order-related emails (noreply@tsn.havertys.com) as "not spam."
If you have a MyHavertys account, log in and select “My Profile” to manage your email addresses and communication preferences for marketing emails.
If you do not have a MyHavertys account, create an account and manage your preferences as shown above.
Does Havertys Price Match?
Our 30-Day Price Policy states; if you find the identical item with the same services advertised for less within 30 days of purchase, we will gladly refund the difference.